INFINITY Add-Ons

You can purchase an add-on data package via the MyDST app or mydst.dst.com.bn

You will not be able to check the balance of your data quota, but you will be able to check how much data you have utilised via the MyDST app or mydst.dst.com.bn

The amount to purchase an add-on data package will be charged to your next monthly bill.

The validity period of your add-on data package will start on the time of purchase. However, you will only be able to utilize it if your main Infinity data quota has been fully utilized.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

Yes, you will be able to purchase more than one (1) add-on data package at a time. However, we would advise you to only purchase one (1) add-on data package at a time to avoid one of your add-ons from expiring without being utilized.

No, once you have purchased an add-on data package you will not be able to cancel it.

No, once you have purchased an add-on data package you will not be able to cancel it.

Yes, you will receive a notification once you have utilized your add-on data package by 80% and 100%. However, you will be able to check and keep track of your data usage via the MyDST app or mydst.dst.com.bn

You can choose to upgrade your speed to 200Mbps or 300Mbps to enjoy a faster speed experience for as low as $5 monthly.

The Infinity SuperSpeed Add-on is available for Infinity 38, Infinity 58, Infinity 78 and Infinity 98 only.

You can purchase the Infinity SuperSpeed Add-on through the MyDST app

You will receive an SMS/Email confirmation from us once your speed has been upgraded or changed.

Your speed will be activated on the 1st of the next month after your Infinity SuperSpeed Add-on has been confirmed.

The Infinity SuperSpeed Add-on will be valid for one month, from the 1st until the end of the month. This add-on will be renewed automatically next month.

Yes – your Infinity SuperSpeed Add-on will be renewed every 1st of the month.

Yes – you can unsubscribe to the add-on anytime through the MyDST app. When you unsubscribe, you will not be refunded but you can still experience the upgraded speed until the end of the month.

You can check your speed upgrade by doing a speed test at speedtest.net

You can check your upgraded data quota via the MyDST app. Your data quota upgrade will also be displayed in your bills.

You will need to connect your computer to your Infinity router with a LAN cable and check your speed via speedtest.net. Checking your Internet speed is easy! Simply follow the steps below to perform the speed test:

a. Connect your computer to a LAN port on your modem using an Ethernet cable.
b. Open a web browser and go to http://www.speedtest.net/
c. When you open the website, it will automatically pick a server that is close to your location. If the server selected is far away, you can click ‘Change Server’ and select the one closest to you.
d. Click ‘Go’ to start your speed test.

Reminder, to get the most accurate results:

– Close any programs or apps on your computer that might be using the internet.
– If possible, pause any downloads or uploads.
– Ask others not to use the internet while the test is running.

This will help you see how fast your internet connection really is!

No – your data will remain unchanged. However, if you have purchased any add-on data before subscribing to the Infinity SuperSpeed Add-on, your add-on data will be removed.

You can purchase an add-on data package via the MyDST app or mydst.dst.com.bn

You will not be able to check the balance of your data quota, but you will be able to check how much data you have utilised via the MyDST app or mydst.dst.com.bn

The amount to purchase an add-on data package will be charged to your next monthly bill.

The validity period of your add-on data package will start on the time of purchase. However, you will only be able to utilize it if your main Infinity data quota has been fully utilized.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

Yes, you will be able to purchase more than one (1) add-on data package at a time. However, we would advise you to only purchase one (1) add-on data package at a time to avoid one of your add-ons from expiring without being utilized.

No, once you have purchased an add-on data package you will not be able to cancel it.

No, once you have purchased an add-on data package you will not be able to cancel it.

Yes, you will receive a notification once you have utilized your add-on data package by 80% and 100%. However, you will be able to check and keep track of your data usage via the MyDST app or mydst.dst.com.bn

You can choose to upgrade your speed to 200Mbps, 300Mbps or 500Mbps to enjoy a faster speed experience for as low as $5 monthly.

Upgrade requirements to 1Gbps:
*Not available for our Infinity Banar2 Unlimited Plans
*Available at selected areas only (Not available nationwide)
*WiFi Functionality – a WiFi 6 router up to 1Gbps speed or more needs to be connected to the ONT

The areas that supports 1Gbps is as follows;

Gadong Area

Madang Area

Tutong Area

The Infinity SuperSpeed Add-on is available for Infinity 38, Infinity 58, Infinity 78 and Infinity 98 only.

However, the 1Gbps SuperSpeed Add-on is available for Infinity 38, Infinity 58, Infinity 78, Infinity 98 and Infinity 148.

You can purchase the Infinity SuperSpeed Add-on through the MyDST app.

You will receive an SMS/Email confirmation from us once your speed has been upgraded or changed.

Your speed will be activated on the 1st of the next month after your Infinity SuperSpeed Add-on has been confirmed.

The Infinity SuperSpeed Add-on will be valid for one month, from the 1st until the end of the month. This add-on will be renewed automatically next month.

Once your order is confirmed, your Infinity SuperSpeed Add-on charges will be reflected on the 1st of the following month.

Yes – your Infinity SuperSpeed Add-on will be renewed every 1st of the month.

Yes – you can unsubscribe to the add-on anytime through the MyDST app.

When you unsubscribe, you will not be refunded but you can still experience the upgraded speed until the end of the month.

You can check your speed upgrade by doing a speed test at speedtest.net

You can check your upgraded data quota via the MyDST app. Your data quota upgrade will also be displayed in your bills.

You will need to connect your computer to your Infinity router with a LAN cable and check your speed via speedtest.net. Checking your Internet speed is easy! Simply follow the steps below to perform the speed test:

a. Connect your computer to a LAN port on your modem using an Ethernet cable.
b. Open a web browser and go to http://www.speedtest.net/
c. When you open the website, it will automatically pick a server that is close to your location. If the server selected is far away, you can click ‘Change Server’ and select the one closest to you.
d. Click ‘Go’ to start your speed test.

Reminder, to get the most accurate results:

– Close any programs or apps on your computer that might be using the internet.
– If possible, pause any downloads or uploads.
– Ask others not to use the internet while the test is running.

This will help you see how fast your internet connection really is!

Below are the recommendations on how you can maximise your 1Gbps performance.

No – your data will remain unchanged. However, if you have purchased any add-on data before subscribing to the Infinity SuperSpeed Add-on, your add-on data will be removed on the 1st of the following month.